+Title: Contact Center Solutions: Unified IP Contact Center Software for Unified Customer Communications (Consolidated, Virtual Contact
Description: CosmoCom: Unified IP Contact Center Technology for Unified Customer Communications (Consolidated, Virtual Contact Center platform for Enterprises and Service Providers who require a scaleable, multi-channel, communications infrastructure to serve both in
Keywords:Contact Center on Demand, Network-Based ACD, Hosted Contact Center, Virtual Contact Center, NGIN, IP call center, IP contact center, call centre, Unified Customer Communications, call center technology, hosted call center, advanced call center, blended call center, multitenant, ACD, IP-ACD, IP ACD, Internet ACD, IVR, Network IVR, automatic call distributor, Pre-routing, Call routing, NGN, Predictive Dialer,
... (View More)
CRM, multichannel, predictive dialing, e-mail response management, distributed call center, internet call center, contact centre, email routing, PBX, CosmoCall, CosmoCom, queue, skills routing, customer support, internet telephony, ip telephony, telephony, h.323, h323, Email ACD, call center solution, netmeeting, call routing, voice over networks, voip, click-to-talk, click to talk, VoIP, voice on the net, von, interactive support, web support, real time support, codecs, customer interaction, live support, agent, callers, chat, text chat, telephone gateway, gateway, multimedia call, cti, computer telephony integration, web call center, Email routing, vru, voice response unit, help desk, voi, electronic commerce, multimedia call center, internet phone, CTI, PSTN, internet call centre, interactive voice response, e-mail routing, VRU, interactive web response, switch, web phone, collaboration(View Less)
0%) - 